Roof and gutter maintenance FAQ South London — Common gutter cleaning questions
- Can you reach tall properties without scaffolding? Yes. We use specialist ladders and rope-access methods on three-story and hard-to-reach buildings, often saving you the cost of scaffolding.
- How fast can I get a quote? Send your postcode and a photo and we’ll reply promptly with a clear quote, before any work starts.
- Is the price fixed once quoted? Yes. No hidden fees, and we stick to the agreed price even if the job turns out slightly bigger.
- Do you offer a guarantee? Yes, our cleaning and repairs come with a 6-month guarantee and a direct number to call.
- Will you turn up on time? We arrive when we say we will and call ahead, so you’re never left waiting.
- Will I see proof of the work? Yes. We send before-and-after photos and videos, including of roof-level work you can’t see from the ground.
- How do you clean my gutters? We pick the method that suits your gutters, often hand-cleaning from ladders for a more thorough result than vacuuming alone.
- Can you clear blocked downpipes? Yes. We clear the whole system, dismantling pipework where needed to remove serious blockages.
- Can you fix leaking or overflowing gutters? Yes. We find the real cause and recommend the most cost-effective fix, which isn’t always replacement.
- Do you replace gutters, downpipes and fascias? Yes, in full or in part, with care for period and heritage-style properties.
- Do you do roof repairs as well? Yes. We handle tiles, flashing and minor repairs, and tell you honestly if a roofing specialist is the better choice.
- Can you fix chimney, pointing and brickwork problems? Yes. From plant growth in chimney stacks to pointing and render repairs, we fix small defects before they let water in.
- Can you advise on the condition of my roof? Yes. While we’re up there, we’ll tell you what we spot, with no pressure to buy extras.
- What if my gutters haven’t been cleaned for years? Not a problem. We regularly clear years of compacted debris, moss and plant growth.
- How often should I get my gutters cleaned? Once a year suits most homes, ideally in late autumn. Tree-lined properties may need twice.
- Will you respect my home and leave it tidy? Always. We’re careful with your property and neighbors, and we remove all debris.
- Do you work on commercial buildings and blocks? Yes. We look after warehouses, flats and managed blocks as well as homes.
- Which areas do you cover? We cover South London and surrounding areas. Send your postcode and we’ll confirm.
- How soon can you book me in? Often within a few days, and sooner for urgent problems like active leaks.
- What if I need follow-up work after the job? You’ll have a direct number to call, and we’ll sort out small adjustments.
